UK trade association representing the call and contact centres.

Business Information and Resources for Call Center Managers.

Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.

Provides call center management services.

Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.

Agent and supervisor call center training on the web or CD-ROM.

Timeshared network based telesales dialing system.

UK based outsourced call centre services provider offering inbound and outbound solutions.

Contact center simulation-based training program for customer service, sales and coaching.